Experience

Useful Skills and Experience:

  • Network & Infrastructure support & administration
  • Software design exposure (.NET, Java, C++, CSS, HTML5)
  • Forensics/Security knowledge (PCI-DSS)
  • Remote support/call center experience (CRM/RT)
  • Technical Training/Field Technician
  • Familiarity with troubleshooting POS/Credit Card systems
  • Intermediate Bi-Lingual English/Spanish
  • Systems Analysis & Consultation
  • Hardware tech/soldering
  • Endpoint device support (tablets, PCs, mobile phones, notebooks)
  • Project management experience
  • 3+ years coaching/supervisory experience
  • Product management experience (Rash Guard Soap Co.)
  • Data/System recovery
  • Virtualization (VirtualBox, VMWare)
  • Virus/Malware removal
  • Active Directory
  • Tier 1 – 3 Help Desk
  • Enterprise/Automated Desktop Deployment
  • Entrepreneurship
  • Teamwork & cooperation