David G. Braun

Eudai Gestalt Integrations LLC · workflowtech.ai · Remote (US LLC)

Platform Agnostic Automation · Anthropic · Rewst · Microsoft Entra · Microsoft Intune · Microsoft 365 · MSP Vendors · PowerShell · Docker · GitHub · Cloudflare

• Founded Eudai Gestalt Integrations, a managed automation and applied-AI firm for MSPs and mid-market organizations, delivering intelligent, self-hosted solutions that build client capability instead of vendor dependency.
• Certified Claude Architect (Professional) and a registered Anthropic Partner; completed Anthropic Academy and ship production agents, skills, and tools on the Claude platform.
• Designed and shipped GestaltWorkframe, a production automation-intelligence platform (FastAPI + Next.js): local-first LLM routing with budget-governed Claude fallback, role-based access control, and a citation-grounded automation CODEX. Live as the EGI assistant at workflowtech.ai.
• Architected GestaltWorkframeEDU, a self-generating LMS with snap-in program modules: an LLM program-generation engine (OpenRouter or Anthropic) that builds research-backed, cited curricula, backed by a ~12,000-video grounded content index, adaptive assessment, Microsoft Entra SSO, and xAPI/SCORM export.
• Built a reusable AI-development framework: agent operating doctrine, production Next.js app templates, and model-routing and coding standards, the internal engine behind these platforms.
• Stood up a production Rewst tenant from zero: Microsoft Cloud integration bundle, service-principal architecture, and Azure scoping for enterprise workflow deployment.
• Built and open-sourced msp-automation-api, consolidating a broad library of MSP automations behind a single endpoint (github.com/GestaltWorks/msp-automation-api).

ZAG Technical Services · MSP · Promoted twice

Rewst · Halo · ConnectWise · ServiceNow · Microsoft Entra/365/Intune · NexThink DEX · PowerShell · Threatlocker · MSPBots · N-Able · Docker · GitHub

• Led secure Rewst workflow development integrated with Microsoft Entra and Intune, reducing manual onboarding effort by 80%+ across the client base.
• Owned pre-sales engineering deliverables: live demo environments, scenario packs, and proof-of-concept builds. Cut POC preparation time by 50%+ through reusable scaffolding.
• Managed and mentored a team of up to six engineers, conducting performance reviews and training plans that produced multiple internal promotions.
• Built ZAG Edu and ZAG Forms, internal enablement and intake platforms supporting hundreds of users with standardized onboarding, training tracking, and operational transparency.
• Acted as primary escalation point for live-fire incidents, owning containment, root-cause analysis, and process changes to prevent recurrence.
• Designed and shipped a skills-matrix tool used during M&A diligence to map technical capabilities across acquired entities.

LightPoint NW · MSP · 90+ clients, 5,500+ endpoints

Active Directory · Microsoft 365 · Endpoint security · Patching & backup · Incident response · ConnectWise · Veeam

• Led an 11-person systems operations team through endpoint hardening, patching standardization, backup integrity overhaul, and recovery from a ransomware event.
• Streamlined client onboarding and offboarding, reducing handoff errors and average response time across the queue.
• Conducted technical interviews, hired, and built structured training that grew junior engineers into senior roles.
• Acted as lead escalation engineer for cross-tenant complex issues, with direct stakeholder communication during outage response.

Tier Two Consulting · New West Technologies · Heartland Payment Systems · Alternation LLC · Robert Half

• Systems engineering, application support, and technical account management across SMB and enterprise contexts.
• First attempt at founding an MSP (Alternation LLC) produced more useful lessons than revenue and informs every operating decision since.