Senior Solutions Engineer · Anthropic Claude Certified Architect – Professional · 17+ years across MSP, infrastructure, and applied AI.
Medellín, Colombia · Available for remote contract engagements through a US LLC.
Also holds Anthropic Academy Completion, Rewst Foundations, Rewst Clean Automation, ServiceNow System Administrator, and CompTIA A+ / Network+.
Senior solutions engineer with 17+ years across MSP, infrastructure, and pre-sales.
I have deep roots in the Microsoft stack and a track record of building automation that holds up in production and teams that prioritize excellence. I lead initiatives, ship products that improve lives, and translate cleanly between executive and engineering audiences. Since 2025 I have run Eudai Gestalt Integrations, a managed automation and applied-AI firm that delivers self-hosted solutions built to grow client capability instead of vendor dependency.
The first app in my account was a mood tracker I labeled, literally, "my first app." Now I operate a self-generating education platform, a commercial product built on it, and the infrastructure under both. This is the record of the craft and the judgment behind it.
Anthropic Claude Certified Architect – Professional, grounded in the AI Fluency 4D framework (Delegation, Description, Discernment, Diligence). Ships production agents, skills, and tools. Multi-model routing across OpenRouter and LiteLLM with Claude and ChatGPT. Fluent in agentic coding tools including Claude Code and Cline. Tokens treated as a unit of economics.
Rewst (certified), n8n, Python, and PowerShell. Microsoft Cloud integration bundles. Cut manual onboarding effort 80%+ across a client base.
The commercial layer behind 4vida, the paid product on the EDU engine: Stripe and PayPal checkout with webhook signature verification, freemium entitlement gating, and a regeneration credit ledger. Reuse-first economics cut a full program generation from $3.40 to under a dollar.
Security folded in at design time: IAM, RBAC, secure intake routing, and audit logging. Correctness comes from walking the work through real endpoints, not a coverage number. That habit catches the crashes a passing suite hides. Claude-backed CI on self-hosted runners.
A private WireGuard mesh across a workstation, two VPS hosts, and a NAS. Self-hosted CI runners per repo, nginx with certbot TLS, systemd, Docker, and Cloudflare. Production kept honest with observability panels and a load harness that measures the ceiling instead of guessing at it.
The vendor tools (Entra ID, Intune, Microsoft 365, ConnectWise, Halo, ServiceNow, Threatlocker, N-Able, Auvik, NexThink DEX) are the easy part. The real stack is the integration layer that makes them act as one system: Rewst workflows, service-principal architecture, and API glue, built and secured across a live client base.
At ZAG, owned the pre-sales engineering: discovery, scoping, demo design, and proof-of-concept builds that won the technical evaluation. Reusable scaffolding cut POC prep time 50%+, so more opportunities got a real, working demo, faster.
Hiring, mentorship, and technical enablement that produced multiple promotions. Playbooks, KB systems, and brand content in Canva.
A domain-agnostic engine that generates programs, with content modules that carry all domain config and no engine code. A module toolchain (.gwmodule bundles, a modulectl CLI, and a compatibility gate), plus surface separation enforced in code. Stability comes from the system, not from chasing it.
Production automation-intelligence platform (FastAPI + Next.js). Local-first LLM routing with budget-governed Claude fallback, RBAC, and a citation-grounded automation CODEX. Live as the EGI assistant at workflowtech.ai.
Self-generating LMS with snap-in program modules. An LLM engine builds cited, research-backed curricula grounded in a ~12,000-video index, with adaptive assessment, Entra SSO, and xAPI/SCORM export.
Commercial home-fitness and lifestyle program on the EDU engine. Freemium with Stripe and PayPal, entitlement gating, and reuse-first generation economics.
Live at roflcopter.cloud. Real-time multiplayer AI party game: LLM bots write in distinct comedic voices and a taste-panel learns what a crowd finds funny. Kept stable in production by systems: observability, a load harness, and graceful fallback. 139 commits, 85 merged PRs.
The operator toolkit the rest is built with: an agent operating doctrine, production Next.js templates, a model-routing policy, and a token-gated control plane for shipping serious software solo, local-LLM-first.
A library consolidating a broad set of MSP automations behind a single endpoint I built. PowerShell, with observability, security, and tests.
Built and shipped three production platforms and a live commercial product, solo. Anthropic Claude Certified Architect – Professional and registered Partner, with a citation-grounded automation CODEX live at workflowtech.ai.
Promoted twice. Cut client onboarding effort 80%+ with secure Rewst automation, owned pre-sales POCs, and mentored up to six engineers into their own promotions.
Ran an 11-person team across 90+ clients and 5,500+ endpoints, and led recovery from a ransomware event.
Systems engineering, application support, and technical account management across SMB and enterprise.
Complete resume: AI and automation engineering, MSP operations, pre-sales, and team leadership.
Versión completa en español. Automatización, MSP, preventa e ingeniería de soluciones.